Documentation
Features
Managing Contacts
The Contact Manager helps you organize your contacts and create groups. Effective contact management makes sending messages faster and more organized.
Contact Groups
Contact Groups help you organize your audience into segments. You can create groups for different campaigns, departments, or any categorization that makes sense for your messaging needs.
Benefits of Contact Groups
- Segment your audience - Group contacts by location, interest, or any criteria
- Faster sending - Send to entire groups with one click
- Better organization - Keep your contacts neatly categorized
- Campaign efficiency - Target specific groups for promotions or announcements
Creating a Contact Group
Go to the Contacts page from the main navigation menu.
Find the "New Group" button in the Groups section on the left side.
Provide a unique, descriptive name for your group (e.g., "Marketing Team", "VIP Customers").
Click Create to save your new group.
Example Groups
| Group Name | Use Case |
|---|---|
| Marketing Team | Marketing campaigns |
| VIP Clients | Premium offers |
| Newsletter | Weekly updates |
| New Leads | Recent signups |
Managing Groups
Each group in your list shows the group name, contact count, and available actions.
| Group Name | Contacts | Actions |
|---|---|---|
| Marketing Team | 15 contacts |
|
| VIP Clients | 20 contacts |
|
| Newsletter Subscribers | 500 contacts |
|
Note
Deleting a group does not delete the contacts within it. Contacts will remain in your system but will no longer be assigned to that group.
Individual Contacts
Individual contacts are the people in your audience. Each contact has a name, phone number, and can belong to one or more groups.
Key Contact Information
- Name - The contact's display name (used in templates with
{#NAME#}) - Mobile Number - Must be in international format (e.g., +256712345678)
- Group Assignment - Which group(s) the contact belongs to
Adding a New Contact
Viewing Your Contacts
The contacts table shows all your contacts with their details and assigned groups.
| Name | Mobile Number | Group | Actions |
|---|---|---|---|
| Sarah Johnson | +256712345678 | VIP Clients |
|
| Mike Chen | +256755987654 | Marketing Team |
|
| Emma Williams | +256701234567 | Newsletter |
|
Quick Reference
| Action | Steps |
|---|---|
| Create group | Click New Group → Enter name → Create |
| Create contact | Click New Contact → Fill details → Create |
| Edit contact | Click Edit icon → Modify details → Save |
| Delete contact | Click Delete icon → Confirm deletion |
| Assign contact to group | Select group from dropdown when creating/editing contact |